Post by mahlani on Aug 28, 2014 21:08:06 GMT -6
Hey all-
I've had a number of issues come up in my short couple months of playing, and almost none of them have been resolved at all. It has been extremely frustrating!! I noticed that some members here are also GMs.
Do you have any tips for helping players actually get issues resolved? It's been an uphill battle- and trust me, I'm about as polite and clear as I possibly could be. And for all the effort and time, I've had all but one problem actually resolved, and that took about 3 weeks and several emails.
The most recent is the "Recruit a Friend" event, which doesn't seem to be working. In fact, they just extended the event another 4 days, and I'm guessing it's because people aren't able to redeem their codes. I have tried to redeem a code which should absolutely work, but it isn't for me, and the friend isn't receiving their prize either (and the code is still on their screen to be copy/pasted, and given to someone else to redeem.) I'm being run around in circles by the GM and it has been 4 days and still... no resolution.
I'm at my wit's end, here. What should I do?? Thanks!
I've had a number of issues come up in my short couple months of playing, and almost none of them have been resolved at all. It has been extremely frustrating!! I noticed that some members here are also GMs.
Do you have any tips for helping players actually get issues resolved? It's been an uphill battle- and trust me, I'm about as polite and clear as I possibly could be. And for all the effort and time, I've had all but one problem actually resolved, and that took about 3 weeks and several emails.
The most recent is the "Recruit a Friend" event, which doesn't seem to be working. In fact, they just extended the event another 4 days, and I'm guessing it's because people aren't able to redeem their codes. I have tried to redeem a code which should absolutely work, but it isn't for me, and the friend isn't receiving their prize either (and the code is still on their screen to be copy/pasted, and given to someone else to redeem.) I'm being run around in circles by the GM and it has been 4 days and still... no resolution.
I'm at my wit's end, here. What should I do?? Thanks!
